Policies

Our cancellation policy is in place to ensure that we can accommodate all of our clients and maintain our high level of service. If you need to cancel or change your appointment, we kindly ask that you do so at least 24 hours in advance for services under 3 hours, and at least 48 hours in advance for services 3 hours or longer.

In the event that you cancel or change your appointment with less than the required notice, you will be charged 50% of the total cost of the services booked. If you do not arrive for your scheduled appointment, you will be charged 100% of the total cost of the services booked. 

We require a credit card at the time of booking to reserve your appointment. This card will be charged in the event of a late cancellation, late change, or no-show.

We understand that unexpected situations may arise, and we will do our best to accommodate any necessary changes to your appointment. We kindly ask that you provide as much notice as possible so we can make the necessary adjustments to our schedule.

Thank you for your understanding and cooperation. We look forward to providing you with the best possible service.

Cash is preferred.  Visa, Mastercard, Discover and American Express are also accepted.  
*Please note that gratuities cannot be added to credit cards.

Gratuities are greatly appreciated and may be left in cash or added to your card at checkout for your convenience.

Refunds are not extended for services. However, we stand behind our work with a promise of complimentary adjustments within 10 days post-service. To ensure the lasting quality of our work, this guarantee applies only when you follow the aftercare regimen recommended by your stylist. The use of non-professional products, may affect the longevity and appearance of your hair color or treatment. For best results, please use the products advised by your stylist.