Our cancellation policy is in place to ensure that we can accommodate all of our clients and maintain our high level of service. If you need to cancel or change your appointment, we kindly ask that you do so at least 24 hours in advance and 48 hours in advance for any service over 2 hours to avoid any charges.
In the event that you cancel your appointment less than 24 hours before your scheduled time, you will be charged 100% of the total cost of the services booked. Similarly, if you cancel your appointment 48 hours or less in advance, you will be charged 50% of the total cost of the services booked.
We require a credit card at the time of booking to reserve your appointment. This form of payment will be charged in the event of any late cancellations, late changes, late arrivals, or a no show.
We understand that unexpected situations may arise, and we will do our best to accommodate any necessary changes to your appointment. However, we kindly request that you provide us with as much notice as possible to allow us to make the necessary adjustments to our schedule.
Thank you for your understanding and cooperation in adhering to our cancellation policy. We look forward to providing you with the best possible service.
Cash is preferred. Visa, Mastercard, Discover and American Express are also accepted.
*Please note that gratuities cannot be added to credit cards.
Gratuities are greatly appreciated and may be left in cash or added to your card at checkout for your convenience.
